CDP & Automation for Gym & Fitness
Check-ins – manage memberships – book PT/classes in the Mini App, track member engagement, and retain and renew with ZBS.
Problems the Gym & Fitness industry is facing
Những rào cản khiến bạn khó giữ chân khách và tăng trưởng bền vững.
Members drop out midway
Members who come infrequently are easy to lose and may not renew — recurring revenue disappears without you noticing.
Don’t know who is about to leave
Lacking workout frequency metrics to identify “cold” members and retain them in time.
Manual membership management
Tracking card expiry and remaining PT sessions in notebooks/Excel is easy to mix up and miss renewal reminders.
Classes are sometimes empty, sometimes overloaded
It's hard to balance class capacity; bookings come in through scattered messages and are difficult to manage.
Minihub CDP for the Gym & Fitness industry
Hợp nhất dữ liệu, thấu hiểu khách hàng và cá nhân hoá chăm sóc — tự động trên nền tảng CDP duy nhất.
Check-ins & workout frequency
Record every check-in to measure each member’s level of engagement.
Member profile
Save membership package, card expiry, remaining PT sessions, favorite classes, training goals.
Churn alerts
Detect members whose attendance is dropping to trigger early retention campaigns.
Book PT & class sessions
Members book PT sessions and group classes directly in the Mini App; the system prevents double booking.
Renewal reminder
Set your own reminder when your card is about to expire or your PT sessions are running out — increase renewal rates.
Challenges & loyalty
Create streak challenges, earn points, and use leaderboards to keep workout motivation going.
Zalo Mini App implementation roadmap for Gym & Fitness
Gradually bring the Gym & Fitness industry onto Zalo Mini App — start fast, scale step by step with data.
Digital passes & check-ins
Members check in with QR and view their membership package, card expiry, and remaining PT sessions on Zalo.
Book PT & class sessions
Book PT sessions, group classes, and view trainer schedules right in the Mini App.
CDP profiles
Combine attendance frequency, goals, and packages to score engagement and flag churn.
Automation ZBS
Renewal reminders, bring inactive members back, and send milestone congratulations via ZBS.
Challenges & referral
Streak challenges, leaderboards, and rewards for inviting friends to work out together.
Automated Marketing Script for Gym & Fitness
Trigger theo hành vi khách hàng → gửi tin Zalo ZBS đúng người, đúng thời điểm với tỷ lệ mở > 90%.
Your muscles miss you 💪
Come back to the gym this week and get 1 free PT session. Book now to get back in shape!
Xem ngayYour pass is about to expire ⏳
Renew within 5 days to keep your current rate + get 2 free sessions. Tap renew now in the Mini App.
Xem ngayCongratulations on your 50th workout! 🏆
You’re truly persistent! Earn a badge and a nutritious drink voucher at the counter.
Xem ngayYoga class at 6:00 PM today 🧘
You’ve booked today’s evening Yoga class. Remember to arrive 10 minutes early to warm up!
Xem ngay* Chi phí gửi ZBS tính trực tiếp bởi Zalo Cloud — Minihub CDP không thu phí chênh lệch.
PowerFit Gym Chain
Digitize membership cards, track workout frequency, and retain members with ZBS. Renewal rate increased by 48%, while churn dropped sharply.
"We identified members who were about to stop working out early and brought them back before it was too late."
Operations — PowerFit Gym Chain
Giải pháp cho ngành khác
Mỗi ngành một lộ trình Mini App và kịch bản ZBS riêng.
Ready to grow with the Gym & Fitness industry?
Đăng ký tư vấn miễn phí — chúng tôi đề xuất lộ trình Mini App, CDP và kịch bản ZBS phù hợp với mô hình của bạn.
Responds within 24h • No commitment • 24/7 support
